What moves the price
The variables we scope against
These are the factors that change a quote materially. Describing them accurately in the request is what turns an estimate into a firm number.
Environment size
Users, endpoints, extensions, hosts and mailboxes in scope.
Platform complexity
Single platform, or telephony plus virtualization plus mail with integrations between them.
Current state
A clean greenfield build costs less than untangling an undocumented estate.
Downtime tolerance
Out-of-hours and zero-downtime cutovers require rehearsal and standby capacity.
Documentation depth
Handover-grade documentation and runbooks are effort, and are quoted as such.
Ongoing responsibility
One-off delivery, or continued accountability for the platform afterwards.
No engagement starts before scope, deliverables and price are agreed in writing. If an assessment shows the work is smaller than expected, the quote comes down — you are not held to an opening estimate. See the
solutions we deliver or run a
technical assessment first.