VoIP
3CX
Commercial UC platform for organisations that want integrated softphone, web client and provisioning with vendor support.
Capabilities
What we implement
- Cloud or self-hosted deployment
- Softphone and mobile clients
- SIP trunk provisioning
- Call reporting
Security
How it is hardened
- Secure SIP and tunnelling
- Access control per extension
- Managed update path
Editions & pricing
3CX editions and vendor pricing
Vendor list prices for the editions we deploy. Deployment, migration, hardening and support are quoted separately by Techno Trader PK — they are never bundled into these figures.
| Edition | Licensed by | Vendor list price |
|---|---|---|
| Basic — 8 simultaneous callsPriced per system by simultaneous calls, not per user. | per year (whole system) | $300 |
| Basic — 16 simultaneous callsPriced per system by simultaneous calls, not per user. | per year (whole system) | $600 |
| Basic — 32 simultaneous callsPriced per system by simultaneous calls, not per user. | per year (whole system) | $1,015 |
| Basic — 64 simultaneous callsPriced per system by simultaneous calls, not per user. | per year (whole system) | $2,025 |
| Basic — 128 simultaneous callsPriced per system by simultaneous calls, not per user. | per year (whole system) | $4,125 |
| PRO — 8 simultaneous callsPriced per system by simultaneous calls, not per user. | per year (whole system) | $395 |
| PRO — 16 simultaneous callsPriced per system by simultaneous calls, not per user. | per year (whole system) | $795 |
| PRO — 32 simultaneous callsPriced per system by simultaneous calls, not per user. | per year (whole system) | $1,350 |
| PRO — 64 simultaneous callsPriced per system by simultaneous calls, not per user. | per year (whole system) | $2,695 |
| PRO — 128 simultaneous callsPriced per system by simultaneous calls, not per user. | per year (whole system) | $5,495 |
| Enterprise — 8 simultaneous callsPriced per system by simultaneous calls, not per user. | per year (whole system) | $575 |
| Enterprise — 16 simultaneous callsPriced per system by simultaneous calls, not per user. | per year (whole system) | $1,095 |
| Enterprise — 32 simultaneous callsPriced per system by simultaneous calls, not per user. | per year (whole system) | $1,795 |
| Enterprise — 64 simultaneous callsPriced per system by simultaneous calls, not per user. | per year (whole system) | $3,235 |
| Enterprise — 128 simultaneous callsPriced per system by simultaneous calls, not per user. | per year (whole system) | $6,595 |
| Enterprise Plus — 8 simultaneous callsPriced per system by simultaneous calls, not per user. | per year (whole system) | $750 |
| Enterprise Plus — 16 simultaneous callsPriced per system by simultaneous calls, not per user. | per year (whole system) | $1,395 |
| Enterprise Plus — 32 simultaneous callsPriced per system by simultaneous calls, not per user. | per year (whole system) | $2,295 |
| Enterprise Plus — 64 simultaneous callsPriced per system by simultaneous calls, not per user. | per year (whole system) | $4,135 |
| Enterprise Plus — 128 simultaneous callsPriced per system by simultaneous calls, not per user. | per year (whole system) | $4,750 |
Prices are refreshed automatically from the vendor's published price feed. Last verified 9 Sept 2026. Vendor list prices exclude tax and can change without notice. Vendor pricing page
Architecture
3CX deployment architecture
3CX can run self-hosted or in the cloud; the design decisions that matter are trunk placement, client connectivity and how remote users traverse the network.
01 · Trunks & numbers
SIP trunk providerDID rangesEmergency routingProvider templates verified against the account's actual authentication and CLI requirements.
02 · Network edge
Firewall rulesSIP tunnel / STUNPublic FQDN + certificate3CX firewall checker used as a gate before go-live; tunnelling for clients on restrictive networks.
03 · 3CX server
Self-hosted VM or cloud instanceDigital receptionistQueues & call groupsSized by simultaneous calls, not user count; recording and reporting enabled per licence tier.
04 · Clients
Web clientDesktop appMobile appProvisioned IP phonesWelcome-email provisioning for users; supported phone models provisioned automatically.
05 · Integration
CRM connectorMicrosoft 365 contactsCall reportsIntegrations limited to supported connectors to keep the upgrade path clean.
FAQ
3CX questions we are asked
- Self-hosted or cloud-hosted 3CX?
- Cloud suits distributed teams and removes local hardware dependency. Self-hosted suits sites with local PSTN gateways, strict data residency, or existing virtualization capacity. Both are supported; we size the choice against your call volume and connectivity.
- How many simultaneous calls do we need?
- Licensing is by concurrent call, not extension. We derive it from busy-hour call statistics from your existing system rather than guessing from headcount.
- Do remote agents need a VPN?
- Usually not — the apps use the 3CX tunnel over a single port. VPN is reserved for cases where policy requires it or where deskphones must be reachable remotely.
- Can we migrate from an existing PBX?
- Yes. Numbers, IVR logic and extension mapping are documented from the current platform, rebuilt in 3CX, tested with a pilot group, then cut over with the old system kept ready for rollback.
Related
Other voip platforms
3CX is referenced to describe engineering capability. All trademarks and product names are the property of their respective owners; no partnership or endorsement is implied.
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