VoIP
Plivo
Voice and messaging API provider with zentrunk SIP trunking, suited to platforms that need one carrier relationship for calls and SMS.
Capabilities
What we implement
- Inbound and outbound trunk setup
- Number provisioning
- Call and message API integration
- Route failover
Security
How it is hardened
- IP ACL and digest authentication
- TLS transport
- Usage caps and alerting
Architecture
Plivo trunking and API integration
One provider for voice trunking and messaging, connected to the PBX for calls and to applications for programmable flows.
01 · Plivo platform
Zentrunk SIP trunkNumbersVoice / SMS APIsInbound and outbound trunks configured separately with their own controls.
02 · Authentication
IP ACLDigest credentialsTLS transportAccess lists kept current as PBX addresses change.
03 · PBX / application
Trunk terminationCall routingWebhooksApplication events delivered to endpoints you control and can verify.
04 · Controls
Usage capsDestination restrictionsAlertingAlerts on unusual volume, not just on billing thresholds.
FAQ
Plivo questions we are asked
- Can voice and SMS share one provider sensibly?
- Yes, and it simplifies numbering and billing. Keep the credentials and permissions separate per workload so a compromise of one is contained.
- How is inbound failover handled?
- A secondary termination address on the trunk, plus a PBX health check so traffic moves before users report faults.
- Do we need programmable flows?
- Only when routing depends on application data. Standard IVR and queue behaviour belongs on the PBX where it is easier to change.
Related
Other voip platforms
Plivo is referenced to describe engineering capability. All trademarks and product names are the property of their respective owners; no partnership or endorsement is implied.
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